Buying a new hot tub can be a very overwhelming position to be in. It is, in fact, a major purchase that can cost you several thousand dollars. You don’t want to make a mistake during the decision-making process, but you’re also led forward by the thought of having a hot tub in your own backyard ready for use whenever you feel like it. These conflicting emotions can make one just want to get through the buying process as quickly as possible, but that may not actually be in your best interest. And who you buy from can play a large role in how this all pans out. If you’re wondering where can I get a hot tub for my garden, we’ve come up with some cautionary advice on who to choose as your retailer.
Reputable Hot Tub Dealers
You may have noticed spa expos or travelling hot tub retailers pop up in your town. In fact, this may actually be what gave you the idea of getting your own hot tub in the first place. And although buying your hot tub out of a parking lot in your local shopping mall or at the annual summer fair may seem quick and easy, you should look at the underlying reputation of these dealers and ask why they continue to move around the country rather than lay down roots in a specific community. This is not to say all travelling hot tub dealers are disreputable, but the fact is that they don’t need to rely on their reputation to feed sales. However, they do need to employ aggressive sales tactics that allow them to sell as much product as possible before they need to move onto the next town. Your local hot tub dealer has a different business model altogether. Because they are part of the community, their reputation is vital when it comes to creating a viable long-term business. Ensuring customers are happy plays a much bigger role for local businesses than it does for travelling pop up retailers. If possible, check into the reputation of who you’re dealing. If you can’t, tread warily.
As part of keeping their reputation unsullied, local dealers need to offer top quality products. Although they may cost a little more and the profit margins might be a little less, an astute retailer realizes that selling poor quality merchandise will only hurt them in the long run. Ephemeral pop up retailers can afford to sell low quality, high profit margin merchandise because they won’t be around to deal with the consequences. Unfortunately, those consequences will fall to you, the consumer, to deal with. Check carefully for the brand names that your chosen retailer prefers to sell. There are only a handful of top-quality hot tub manufacturers in the world. And if your retailer of choice isn’t selling them, you should ask yourself why.
Similar to most major life purchases, a hot tub will require attention and care after you leave the showroom. Whether it’s properly installing the unit, figuring out the vagaries of water chemistry or taking care of any necessary repairs, a local dealer should be there to help you. Travelling sales shows will, by nature, be off to the next community before you’ve had a chance to really become knowledgeable about your new purchase. Although you may have been given a business card with a mobile phone number on it, there’s nothing like showing up to a retail outlet in person to get your service needs taken care of. Creating a long-term relationship with a local dealer is the best way to get a long life out of your hot tub. And a pop-up retailer won’t be able to offer that.
To find out more about the benefits of owning a hot tub, download a free hot tub buyer’s guide below, or visit us at our London hot tub store.